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Access Legislation and Standards

 

Guide Dogs are a vital means of independent travel for people with vision impairment.

Guide Dogs are a vital means of independent travel for people with vision impairment. As a mobility aid, Guide Dogs are permitted by law to accompany their users in all public places - shops, hotels, motels, restaurants, as well as taxis, buses and trains. These rights are covered by the following legislation:

• Disability Discrimination Act 1992 (Commonwealth)
  
• Anti-Discrimination Act 1977 (New South Wales)
  
• Companion Animals Act 1998 (New South Wales)
  
• Passenger Transport Act 1990 (New South Wales)
  
• Rail Safety Act 1993 (New South Wales)
  
• Discrimination Act 1991 (ACT)
  

• Domestic Animals Act 2000 (ACT)

Is this a real Guide Dog?

Guide Dog Users have no obligation to verify the status of their dog. They may choose to show their Guide Dog Passport, which identifies them as a Guide Dog User, or provide their details for confirmation by Guide Dogs NSW/ACT. However, we may not know their details if they are from interstate or overseas, or have received their Guide Dog from another organisation.

The access rights for Guide Dogs do not apply to ordinary pets.