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Information for current donors and supporters

We greatly value the contribution that you -- our supporters -- make to help us assist people with sight loss. If you have any enquiries, complaints or feedback, please contact our Supporter Experience Team who will be happy to assist you.

Contact our Supporter Experience Team

Phone: 1800 436 364
Post: PO Box 496 North Sydney NSW 2059
Online enquiry: Submit an online enquiry
Email address: donations [at]

Our Supporter Experience Team can help you to:

  • Update your contact details
  • Change the details for your Puppy Sponsorship or regular gift
  • Change or update your credit card or savings account details
  • Get a tax receipt for your donations
  • Update your subscription or unsubscribe to mail, email or other communications
  • Answer any questions you may have about how your donations are making an impact

Submit an online enquiry

Privacy Policy

Guide Dogs NSW/ACT respects your privacy.  Your details are protected by us under the Privacy Act. See our Privacy Policy.