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Will participants be able to choose the type of supports they receive?

The purpose of the NDIS is to give participants more choice and control over what supports they receive as well as how, when and where those supports are provided. Participants can choose the supports they require as long as the NDIA agree that they are reasonable and necessary.

What happens after plans are finalised?

After plans have been finalised, participants can access services using their funding. In some cases, participants may receive funding to have a Support Coordinator assist them to find and connect to service providers that are likely to meet their individual needs. Support Coordinators can also help participants to monitor and coordinate participants’ expenditure and keep an eye on whether or not the participant’s goals are being achieved.

What happens if a participant’s life changes significantly?

It is important to know that NDIS plans are not set in stone. Participants’ can contact the NDIA to negotiate changes if their life changes significantly, or if they identify that a part of their plan is not appropriate/adequate for their individual needs.

Which of Guide Dogs’ services and equipment can be funded by the NDIS?

All of Guide Dogs NSW/ACT’s core services and mobility aids can be funded by the NDIS providing that the NDIA deem them reasonable and necessary for the participant. This includes (but is not limited to) orientation and mobility assessments and training, Guide Dogs, canes, Miniguides, and Trekkers; Support Coordination and Occupational Therapy may also be included based on resources available in the GDN region.

Download the Guide Dogs NSW/ACT NDIS Supports brochure

Will clients who are not eligible for the Scheme still be able to access Guide Dogs’ services?

Yes they will. Guide Dogs NSW/ACT is committed to providing services at no cost to clients who are not eligible for the NDIS. Clients who are eligible but who choose not to receive NDIS support for any reason, will be invited to meet with a Support Coordinator to discuss their reasons. As Guide Dogs NSW/ACT is a charity which relies on the generous support from donors in order to continue to support people with vision impairment we will endeavour to maximise funding opportunities as appropriate.

How can Guide Dogs NSW/ACT help clients transition to the NDIS?

  1. Guide Dogs NSW/ACT can help clients to transition to the NDIS in a number of ways. First, Orientation and Mobility Specialists can conduct one-to-one, individualised NDIS information sessions with clients. NDIS information session content is flexible based on the individual needs and preferences of the client. Family, friends and carers are most welcome to attend the sessions as well.

    NDIS Information Sessions typically include:

    • Detailed information about the NDIS;
    • The steps involved in applying for the Scheme (we can even help with the paperwork);
    • Detailed information about the planning and assessment process; and
    • Guidance to develop a meaningful plan for the future.
  2. Orientation and Mobility Specialists can also accompany clients to planning meetings with the NDIA to provide support and advocacy;
  3. As the Scheme rolls-out across NSW, Guide Dogs NSW/ACT can provide support coordination services to clients to ensure that they can access all of the supports they require in a way that meets their individual needs. All clients need to do is contact their local office and request NDIS assistance.

Read more about how Guide Dogs NSW/ACT can help
Download the Guide Dogs NSW/ACT NDIS Supports brochure

How can people find out more about the NDIS?

Additional information about the National Disability Insurance Scheme can be accessed via the National Disability Insurance Scheme website or by contacting the NDIA on 1800 800 110.