If a person with blindness or low vision needs directions, give them clear and precise directions from where they are located.
It’s often useful (and easier) to stand in the same orientation to the person you are assisting so that your left is the same as their left.
Use indicators such as right or left, compass points or clock-face directions. For example, “the bathroom is located about 5 metres to your left”.
When using the clock face method, give directions from the reference of the person positioned at 6 o’clock, facing 12 o’clock. Directions are then described relative to their location on the clock-face, e.g. “Your drink is at two o’clock on the table”. Don’t point or use vague descriptions such as “over there”.
Always ask the person with blindness or low vision what their preferred method to receive the directions is. Always ask for the best way to assist each individual.